FOR TIME-CRITICAL, COMPLEX SITUATIONS
Today, Salesforce consultants run the leading CRM platform available to enterprises, with an extensive suite of solutions covering the continuous spectrum of Marketing, Sales and Service. At its annual conference, Dreamforce 2017, Salesforce indicated that we are in the Fourth Industrial Revolution of ‘Intelligence’ – and it announced a whole raft of innovations including artificial intelligence, IOT, and mobile apps.
With these announcements, Salesforce consultancy now provides an even larger, and more comprehensive, set of solutions that can potentially give an enterprise the capabilities to succeed in their markets.
The challenge for enterprises, though, is that Salesforce implementation programmes can be complex, and difficult to implement successfully. Furthermore, the benefits are not guaranteed. As with other technology projects, the failure rate can be high, typically 50-70%. Further to this, VNM research with market analysts indicated that only 20% of companies who implemented CRM solutions realised the planned benefits.
How VNM’s Salesforce® Implementation Services enable successful delivery of enterprise Salesforce programmes
Initiatives that are complex, time-critical and high-risk require a special breed of programme delivery personnel: teams and individuals who combine delivery experience with the capability to direct, lead and instil confidence in the whole programme. Lastly, personnel must have experience of scale and global complexity.
VNM has this capability and in addition, we also apply our unique high-level programme success methodology – Vision Alignment Method (VAM).
For example, at Vodafone, VNM successfully managed the award-winning OneSF Salesforce global implementations – a 10,000+ user, single instance implementation rolled out to 20+ markets.
We have a track record of success because our Salesforce consultancy services focus on delivering to a business improvement objective utilising Salesforce rather than just implementing ‘the technology’.
How can VNM help you?
If you are considering some/any of the following for your enterprise:
- Running a selection process for CRM including Salesforce
- Developing a Strategy and/or Roadmap for your Salesforce implementation
- Developing a business case for your Salesforce implementation
- Planning, mobilising and starting your Salesforce implementation
- Seeking to audit, troubleshoot, and turnaround a Salesforce programme/project